FREQUENTLY ASKED QUESTIONS
ABOUT BATTERIES
When fully charged, our touchscreen Wedding Video Books provide approximately 5 hours of playback for models with 7-inch screens and 4 hours for models with 10-inch screens. Each Wedding Video Book is equipped with a premium nylon USB-C charging cable for convenient charging.
To charge your Wedding Video Book, use the premium nylon USB-C cable included in the package. Insert the smaller end of the cable into the Wedding Video Book and connect the larger end to your Power Adapter.
The frequency at which you can charge your Wedding Video Book will vary depending on the model and the capacity of its battery. In general, Wedding Video Books are equipped with lithium-ion batteries, which typically have a lifespan of approximately 300 to 500 charge cycles.
ABOUT MEMORY
Wedding Video Books on average can have 2 Hours of Video and 100+ Photos
ABOUT PRODUCTION OPTIONS
Yes, this is one of our Wedding Video Book’s best features. It’s as simple as connecting the supplied USB-C cable into the book and dragging and dropping your new video file onto the device.
We recommend mp4 as the preferred format.
ABOUT VIDEO SCREENS
7 inch and 10 inch IPS screen – 16:9 ratio
IPS stands for In-Plane Switching which is a technology allowing screens to be viewed from greater angles without shadowing.
Overall, IPS technology enhances the visual experience by delivering vibrant colors, sharp details, and excellent visibility from various angles.
ABOUT THE FINISHED LOOK
Wedding Video Books are produced with stereo speakers.
Our Wedding Video Books come in two distinct styles: a Linen version and an Ultra Soft Hard Cover. The Ultra Soft touch has a leathery feel to it.
ABOUT CUSTOMIZING YOUR BOOK
During the ordering process, we kindly request that you select the front and inside cover photos you would like to be displayed. Our dedicated print team will then proceed to print your chosen photos and carefully position them within the book. Rest assured that we will handle this process for you, ensuring that your designated photos are incorporated seamlessly.
ABOUT VIDEO LENGTH
Wedding Video Books include 4 GB of memory that can play many hours of content.
ABOUT ORDERING AND TURNAROUND TIME
When placing orders for Wedding Video Books, you’ll appreciate the absence of any minimum order quantity. Furthermore, you’ll have the added benefit of a generous 12-month period starting from the purchase date to complete and finalize your order.
Our 7” HD IPS Wedding Video Books will take 1 week to produce plus shipping.
Our 10” HD IPS Wedding Video Books will take up to 4 weeks plus shipping.
Once we have received your payment and you have provided us with the necessary information, such as your front and inside cover photos, along with any additional videos and photos you would like to include, please allow for our production times outlined above. Additionally, please note that shipping times should be added, accounting for approximately one week, to ensure a more accurate estimate of the overall turnaround time.
ABOUT COST
$124 Traditional Wedding Video Book with Traditional Cover 7″ HD Linen Our Wedding motif
$224 Original Touch Screen Wedding Video Book 7″ IPS White and Black
$369 Deluxe Touch Screen Wedding Video Book 10″ IPS White and Black
TBD Diamond Touch Screen Wedding Video Book with 11 premium pages, 10″ IPS White and Black
We offer free ground transport for deliveries within the United States. However, if you prefer a faster shipping option, you can choose to pay for priority service. Please note that if you are ordering multiple units and shipping them to multiple destinations, you have the choice to ship all units either via ground transport or priority. Unfortunately, we are unable to split orders for different shipping methods.
ABOUT WARRANTY
Yes, our 30-day return policy ensures you can replace them with new ones.
ABOUT LEGAL
Our Wedding Video Book products are certified FCC compliant. All components used in the manufacturing of our Wedding Video Books – including the Lithium battery — meet stringent FCC compliance standards and are approved for use in the United States.
Our Wedding Video Book products are FCC compliant and approved. Our screens are manufactured by the same company Samsung utilizes. We also check every Wedding Video Book for quality, functionality, and full charge capacity prior to delivery.
ABOUT TRAVEL / SHIPPING
Certainly! If you need to order multiple units and have them shipped to different destinations, we can accommodate that request. You have the option to ship all units free of charge using ground transport or choose to pay for a priority service. However, please note that we are unable to split orders for different shipping methods.
ABOUT SUPPORT
Our dedicated in-house team of highly skilled professionals is well-versed in optimizing the visual aesthetics to deliver the best possible look. We can assist you every step of the way.
Our quality control is second-to-none so we only use the very best components assembled within our own strictly supervised factory facility. Our Wedding Video Books are checked for battery charging capabilities, video loading, auto play function and start/stop/pause functionality.
No training is needed. Instructions are provided with our Wedding Video Books to ensure you can upload all your videos and photos easily.
Yes, we’re available on 1 (888) 609 -8889 or via email.
ABOUT COMMISSIONS
Commission on the sale of our product suite is calculated as a percentage amount based on the revenue received. This reward generated is referred to as Digi Dollars and can be traded in for product or cash.
Examples of this would be:
a) The sale of 5 x White Original 7” Touchscreens Wedding Video Books are sold for $199 each using the Pro Ambassador Coupon discount.
$995 revenue generated
$200 digi dollars transferred into the Pro Ambassadors account.
This could then be utilized to purchase $200 worth of product or ask for these Digi Dollars to be transferred to the Pro Ambassadors bank account.
b) The sale of 7 x Traditional 7” Wedding Video Books sold for $99 each using the Pro Ambassador Coupon discount.
$693 revenue generated
$140 digi dollars transferred into the Pro Ambassadors account.
This could then be utilized to purchase $140 worth of product or ask for these Digi Dollars to be transferred to the Pro Ambassadors bank account.